We are experiencing some e-mail issues. Apparently all emails sent to us have not been getting to us. So there have been customers who purchased items and we knew nothing about it. We have solved this issue by using a different email account. We also had problems with paypal account set up through addoway. Apparently addoway used our registered email address with them as the Paypal email. So we have fixed the Paypal issue. We appologize for this little misshap, and have corrected it. So it should be smooth sailing from here on out! If you purchase from us up til December 19th 2011, we can guarantee delivery by Christmas. After the 19th we can not gaurantee delivery by Christmas.