After a power problem at our data centre we find Module 11 of our 6513 Cisco poe switch in PWR Down state.
Show Module 11 returns: Status: PWRDown
Show Power Status Module 11 returns: OperStatus Off (Module Reset due to an exception or user request).
Power enable Module 11 was issued and returned the following:
%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 11 to recover from error: Linecard received system exception. Errcode = 2509000001.
%OIR-SP-3-PWRCYCLE: Card in module 11 is being powercycled Öff (Module reset due to exception or user request
%C6KPWR-SP-4-DISABLED: Power to module in slot 11 set off (Module Reset due to exception or user request)
We have restarted the switch twice. The module is currently not passing traffic causing downtime to services.
We had connected a Cisco 48 port switch through a working module to temporarilly restore connections for devices on the affected module.
That could be analyzed to understand why the module went down. Does this module have a DFC sub-module? If so, could you check if it contains the crash file.. show dfc#1-bootflash:
And move the line card to a different slot and test. If that does not help, open a ticket with TAC and RMA the module.
If the power module of the line card has failed (or popped). Please contact Cisco TAC to get the line card RMA-ed.