So you want to be likeable huh?
You heard about this likeability factor and you want to know how you can gain likeability amongst your clients, friends, peers, etc right?
Well likeability is not something you can just gain overnight, but rather something that you have developed over time.
Think about the boss (Bill) in Office Space and you could imagine someone that just doesn't have the likeability factor. Bill's character exemplified everything you wanted to avoid; sarcastic, smug, boring, unfriendly, uncaring, and just plain wrong.
These people do exist and you try everything you possibly can to spend as little time as possible with them. Am I right or am I right?
I have mentioned it before and I will mention it again and again, people long to build relationships with each other. It's human nature and it's those people who share in their passions, emotions, beliefs, and are positive that they gravitate towards. Now you can't be everything to everyone and you shouldn't have too, but you can be likeable and you can start now.
In the book The Likeability Factor which I am quite fond of, Tim Sanders describes 4 key characteristics that contribute to an individuals likeability:
Friendliness: their ability to communicate liking and openness with others
Relevance: their capacity to connect with others' interests, wants, and needs
Empathy: their ability to recognize, acknowledge, and experience other people's feelings for themselves
Realness: the integrity that stands behind their likeability that authenticates it
I have found the above to be quite true in my interaction with likeable individuals, but I have also found some additional characteristics about the "likeable" that I would like to share:
Positive Attitude: their ability to see the bright side of things, good comes out of everything
Secure: they are happy with themselves and what they stand for, they don't brag or boast, they are humble
Open: they are open to other ideals, opinions, beliefs, points of view
Magnetic: - their energy is magnetic and you can't help but want to be around them
So do you possess these characteristics? Some of them and working on more? If so, then congratulations you possess the likeability factor and I am sure your clients feel the same way too.
The way you interact with your clients should be no different then the way you should interact with your family and friends. I understand we have to separate business from pleasure, but you can't separate the way you communicate with others. Your clients are people too.
You should treat your clients as if they were your friends, because in all actuality that is just what they are and as time plays on they will turn into advocates, which are the loyalist friends of them all.
Please share your thoughts, comments, and questions below. Thank you