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My Policies
Refund/Return Policy
Worry Free Returns Policy
You may return items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item) Refunds will be granted when item becomes damaged during shipping. Proof of damage (photos), must be submitted for refund. *Otherwise buyer is responsible for return shipping costs. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, just send us an email through the Addoway system. We'll notify you via e-mail of your refund once we've received and processed the returned item. *Due to the nature and sources of our inventory: No warranties are implied. Please feel free to ask questions. Thank you. |